eufy Robot Vacuum Omni S1 Pro with All-in-One Station, HydroJet Robot Vacuum and Mop Combo, Eco-Clean Ozone, 8000 Pa Suction, Obstacle Avoidance, Auto Mop Washing & Drying, Self-Emptying

I've had several robot vacuums and mops over the years. Neatos, Roborocks, Dreames (last one was a Dreame L20). This is the first one that actually seems to work as promised! I live in the country, have 2 dogs that shed A LOT (white German Shepherd; could make a new dog from his shedding every couple days). And 6 cats. Between the shedding and dirt tracked in, keeping the place decently clean is a big issue. We have a 1 1/2 story, about 2300 SF combined, nearly all hard surface. A couple small area rugs.Setup was pretty minimal. Snap the rotating brushes in place, remove the packaging, fill the water tanks and it's good to go. App setup and connectivity were great. I've had to mess with others a bit, they didn't always find and connect to the router on the first try-this did. It did a quick software download and update and was good to go. Also worth mentioning is that moving the base didn't mess up the mapping-it recognized the new location and went to work. (I moved it due to the loudness of the dust-bin emptying-mentioned below). The mapping cycle is very good-it's quick, just a quick pop in each room and it's done, took maybe 15 minutes.Every other vacuum I've tried has had a major design issue. They don't return to the base to empty the dust bin often enough (with our hair collection). The dust bin get packed full, of course can't pick up any longer and just pushes dirt around. The hair packs so hard it's like felt-and the base can't empty that. Ones I've had don't let you adjust that. This one does! I ordered ours after our Dreame crapped out-so it was nearly a week before it was here. I deliberately minimized cleaning-to give it a robust test. And it passed with flying colors! Set the "return to base to empty" to the lowest setting and let it go. Worked perfectly, returned to the base every time and emptied completely. Yes, the emptying cycle is a little loud-but to me that's an effect of a very strong suction in the base-it empties the dust bin and sucks out the filter very well. Something that can't be said for some brands.Mopping-just as everyone else says-works VERY well. My Dreame just smeared the dirt around (in spite of how much was in the dirty water reservoir every time!). Always left little muddy round tracks on the floor. The water tanks are much smaller than the Dreame, probably 1/3-1/2 the size. But it uses so much less water that it's not an issue-lasts just as long before you need to fill/empty the tanks. Another observation-the ozone generator seems to make a difference. The dirty water reservoir in the Dreame stunk bad, even emptied every 1-2 days. Really bad. This one, I don't notice a smell, or at least I haven't yet. VERY nice-though not a critical consideration. Only minor complaint is that the fill port on the clean water tank is small, you have to be careful filling, either hold it, or make sure it's sitting in your sink where the water stream hits the port. Would be nice if the whole top flipped up, like the dirty water tank. But a very small annoyance.Another observation vs the Dreame. It would very rarely dock properly-it would try to climb the ramp to dock and the wheels would spin, causing the vacuum to get tilted and miss the docking/charging ports. In addition, the mop pads left a lot of dirt and hair on the ramp, contributing to the above problem. Between this issue and the above mentioned dust bin issue, I couldn't let it run "auto" on the whole house. Had to do a room at a time and hope for the best. The Eufy has been perfect-vacuumed/mopped exactly where the mapping says it should, has never NOT completed a cycle and docks perfectly.I mentioned how the Dreame left dirt/hair on the ramp. This one doesn't seem to do that. The roller retracts up into the unit and doesn't drag it's way up the ramp. The only place that gets a little nasty is the little tray where the mop pad is cleaned-but it lifts out and is simple to clean. Very nice design-and far easier to clean that the mop-pad washing area of the Dreame or any others with rotating pads. The roller is a game changer.What else? Vacuuming is VERY good. My Dream left little trails of dirt at every threshold and transition to a carpet-this doesn't. And it doesn't leave little piles when it starts climbing the ramp on the the dock. This one also picks up kitty litter specs, unlike the Dreame. That would leave a lot-and when they got on the wet mob pads, that clay would turn to mud and smear. Not here-nothing but a clean, streak free floor left. You can really tell the difference barefoot-no little specs of dirt, no stickiness.Lets talk edge/corner cleaning. I find the vacuuming/dry cleaning to be the best I've seen on any vacuum. The dual brushes seem to help and also make the cleaning process quicker. Since the unit is more squared off, the brushes are mounted towards the corners and extend out well past the body of the unit. The round ones stick out past the diameter-but since they are towards the front of the unit, they don't really get past the OD path at the widest part. Not explaining that well, but hopefully you get the idea. Most of the round ones do a little shuffle along the edge (unless they have an extended brush arm) to try to address this-the Eufy can just truck along straight.A few other observations. The transparent clean water tank is nice-you can see the water level without opening a cover and removing the tank to check it. The tanks are mounted fairly high, so you don't have to bend over as much to change them. And as mentioned they are smaller-and LIGHTER. Another point-the dust bag on the Dreame and some others mount low on the unit. You have to pull off a panel on the front towards the floor. A bit of a pain. I usually had to get on the floor to slide the bag into place, you can't really see the mounting rails standing up. This one mounts vertically and is much more accessible, you can see the mounting rails from above. One thing I haven't checked out-the Dreame had a filter in the back of the compartment where the bag goes. A fair amount of dirt bypasses the bag and plugs that filter-it is a pain to clean-in part because you need to lay on the floor to see it. I need to check on the Eufy and see if it has a similar filter-will do so and update.So-complaints? Not much really. The above mentioned small fill port. It would be nice to have larger water tanks-but again, not a big deal concerning how little it uses-and the small tanks are lighter. Would be nice to mop all the way to the edge-my Dreame did have the mop extend. But then-it's cleaning was pretty marginal, so it didn't help much. This is a very fair tradeoff. This is also a simpler mechanism and should be less failure prone. Now-my one real complaint? The price of the Eufy cleaning solution. $26 on Amazon for that little bottle. Kind of ridiculous. But that's it. I'm an engineer, and having owned several robot vacuums/mops, am pretty critical of design and performance issues. This is by far the best I've used. I recommend it (but be sure to get it on sale for $1,000, don't pay the $1500). It's amazing how far the industry has come and how much better products have gotten in the last 10 years or so. I'm sure that will continue!

We purchased this vacuum, Eufy x10 Pro Omni, for a house gift to ourselves for Christmas. We ordered it on Cyber Monday and didn't receive it until December 24th. No problem, thankfully we had a friend that remained in town and was able to go to our house on Christmas eve and place it in our garage. I started using the vacuum on Friday the 27th, 9 days ago and I have been running it through all the functions and everything I can to see if it has any issues or if it doesn't meet my expectations so I can return it if there are any issues. Before trying to use the vacuum, I watched all the videos and read as much material as I could on setting it up and mapping the home. After feeling comfortable about setting it up I started to set it up to map the house, following instructions in the manual I downloaded. Everything went pretty well and it seem to map out the rooms very well. I noticed if you have curtains that hang to the floor this will cause the vacuum to drive around the curtains and not get close to the wall. Also if you have a bed skirt around the bed it will not go through it to get under the bed. This prevents the vacuum from going under the bed to clean. Before we clean the rooms we pull this up and tuck it in so it will clean under the bed and I roll the curtains up so it will get closer to the wall. I have tried every command and different levels to vacuum different rooms, vacuum and mop bathrooms and the kitchen. The vacuum works very well and I like how it will self-empty at the time intervals I have set it at. For tile it mops and cleans very well with no streaks. Our hardwood floor it cleans it very well however, it leaves swirling marks as well as tire pattern marks from the wheels. I have tried different water levels and trying to clean twice. I do like that the vacuum washes the mops and then dry's the mop heads, so they don't begin to smell. Great feature. When it self-cleans, after vacuuming, it is pretty loud. I think this is because it needs a great deal of suction to clean out the vacuum and deposit it in the bag. This is not an issue if the base is in a different room away from locations you use to relax or watch TV. Even then, it's no problem because it only lasts a few seconds and you can run it when you're not home. I have tried every scenario this vacuum has to offer and it has worked very well and I have been pleased up until last night. Day 8 of testing. For some reason the task of cleaning or emptying the tray for dirty water does not work anymore. I looked up how to troubleshoot this problem and have done everything, several times, that was in two or three troubleshooting guides, video and written. I cleaned everything even though nothing was dirty, since we have only had this vacuum for 8 days, before this issue. See the picture of the water in the tray and how clean it is. Not a dirt or dirty tray issue. I have checked rubber seals, blown soft air through the lines with no issues of blockage. Filters are all clean and brand new. I've been working on this issue for three hours now trying everything and chatting with Eufy, sending Eufy an email explaining the issue with uploaded videos showing all the parts and me going through the steps they requested to fix the problem. I can't call them because they are not open until Monday and as usual, nothing goes wrong until the weekend. At this point I am at a standstill until I can troubleshoot the problem with an actual person. I will update this review once I go through this process and will explain the solution. If, there is one other than replacing the unit. More to come on this. Up until this issue started this vacuum has worked exceptionally well. I highly recommend if you purchase this vacuum to take the time to run it through every scenario, as I have, to make sure it has no bugs and/or that it meets your expectations. At this point I would recommend it to a buyer with caution. This is a very sophisticated piece of equipment that, in my opinion, has a lot of things that could go wrong. Things that even the best handyman won't be able to fix. This day and age, appliances with electronics and all the bells and whistles fail quite regularly and require expensive circuit boards and electronics to repair them. Not to mention the cost for the repair person to do it if you are unable. I recommend purchasing the extended warranty. If not, run this thing every which way to Sunday before the 30-day return expires and then hope nothing fails, especially on a weekend, after the warranty has expired. More to come on this.Update. Eufy emailed me a return label and instructions to send back the base not the rob vac. I had saved the original box therefore, sending it back was not a problem. It took over a week to get a replacement base. I contacted Eufy per my concerns of this elapsed time were I was not able to continue testing the vacuum and its features within the 31 day timeframe for a full refund. They assured me they would extend this date by two weeks. I received the new base shortly after a week. When I returned the base I sent in the cord to the unit and left the vacuum bag installed. When I received the new base it was missing the cord and did not have a vacuum bag. I contacted Eufy and they assured me a cord and a pack of vacuum bags would be shipped. It’s been now almost one more week and I have yet to receive the shipment. For two weeks I haven’t been able to use the vacuum. Eufy did issue me a number to receive two wash pads for free. I had to go to a site through a link emailed to me and enter the code. Problem is, the code covered $10.00 of $12.00 cost do I had to pay $2.00. I contacted Eufy and they said they would reimburse me the $2.00 however, I would have to wait until I receive the pads and then I would need to contact them at such time. Now I’m waiting for the cord, vacuum bags and wash pads. Sorry this review has turned into a novel. I just want to put everything out there to help others to decide on a purchase. As for the vacuum and what I have experienced, while I was able to use it, I am very pleased with the results.Received the new base and everything has worked exceptionally well. Whenever I send the support or customer service an email or a question they always respond immediately with an answer. This unit I would recommend to anybody who has animals. I’ve not had a problem with dog hair tangling in the brush. If someone in the family has long hair that will get tangled in the brush. Great little mid price vacuum fantastic customer service.